June 10, 2020

GUEST ASSURANCE

Find your own space and place at any of our unique Ontario resorts this summer !   We are delighted to announce that Resorts of Ontario Member resorts  have opened their doors (with a few exceptions due to regional openings) at this time, and await your arrival with open arms.

Resorts of Ontario has developed a comprehensive risk mitigation plan developed expressly for the safety of our resort employees and our resort guests.  Our resorts have prepared their operations over the past weeks and months assuring guests of an environment which is safe, secure and dependable.  With the reputation of serving guests for over a century, Resorts of Ontario provides the promise of time honored memorable vacations.  We offer “Made from Ontario”  hospitality and experiences for your family and friends. 

We look forward to welcoming you to Resort Country, where your options ranges from full service to self-catering services, across the Province’s travel regions, for year round experiences – family holidays, romantic escapes, adventure filled getaways and so much more !  Don’t forget to check out our “Hot Deals” distributed monthly to our customers.  If you have not yet signed up, please (CLICK) “You’ll be safe in our Hands”. 

Our latest blog highlights who's open and ready to serve you!  We're Open - It's time to find your own space! 

 

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May 29, 2020

Our Resorts are starting to open their shutters again and look forward to welcoming you and your family.  With our open and natural environments, our resorts offer great escapes through all spectacular four seasons.

Resorts of Ontario has been following recommendations from Government,  and the safety and prevention protocols set by the WSPS Workplace Safety & Prevention Services) Organization in Ontario, to protect both our workforce and our guests in today's "new normal".

Our resort member properties have developed their own procedures and guidelines to protect their guests and staff team.  Many of our Resort Members golf courses have opened up, and increasingly more and more services are being offered all of which meets the assurance of safety and prevention.

Over the next several weeks, we will continue to provide updates as Resorts continue opening their shutters.

We are here to answer any questions you may have.  Our office still remains closed to the public, however, our phone lines are open Monday - Friday 9am - 4pm at 1-800-363-7227 or alternatively you can reach us by email at escapes@resortsofontario.com

We look forward to welcoming you to Resort Country!

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March 19, 2020

We find ourselves in challenging and uncertain times. With information rapidly changing daily we’ve seen an impact on travelers and the entire travel industry.   Our hearts and thoughts go out to the families and people who have been affected by this virus.  Our gratitude is extended to the healthcare/ emergency workers /retail staff on the front line to provide services for Canadians. 

Resorts of Ontario is working very closely with all of our resort member properties to help tackle this unprecedented situation together.  We, as a community of proud Canadians and hospitality operators, care about the well-being and health of all our customers.   Please know that we along with our resort properties stand ready to serve your needs.  Regular communications are in place with our member resorts and our private and public sector partner organizations. Staying informed is vital.

We can understand the stress of having to change your travel plans and debating on the postponement of your vacation, seasonal escape or conference. We are all doing our part to help stop the spread of the Corona virus, along with a host of measures.  We all live in this amazing Province and Country and as a community of tourism and hospitality operators, we are proud to offer our services through these extraordinary times.

Fortunately with technology in this day and age, it’s given us an opportunity to remain fully operational during this time.  While staff will be working remotely from home offices, you can still get in touch with us by calling 1-800-363-7227, emailing  escapes@resortsofontario.com or reaching out to us on our social media channels. 

“We need each other.  Be helpful.  Be patient.  Be tolerant.  All of us are a little bit on edge.  These are strange times and strange times call for strange measures.  Kindness is a superpower that we all possess.” ~ Jann Arden

 

Sincerely,

Grace Sammut

Executive Director - Resorts of Ontario